Thorough study and research of the market to help you make more educated decisions.
Our goal at Blackace Research is to provide each and every one of our clients with the best possible experience, and we are dedicated to always enhancing our research capabilities.
Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Ankush Paul | No 20, 2nd Floor, Alfa Center,Venugopal Swamy Layout Ring Road,Ejipura Main Road, Koramangala,Bengaluru,Karnataka 560047. | +919731013177 | support@blackaceresearch.com | Mon-Sat 9AM – 05 PM |
| Head of Customer Care | - | - | - | - | - |
| Compliance Officer | Ankush Paul | No 20, 2nd Floor, Alfa Center,Venugopal Swamy Layout Ring Road,Ejipura Main Road, Koramangala,Bengaluru,Karnataka 560047. | +919036141555 | support@blackaceresearch.com | Mon-Sat 9AM – 05 PM |
| CEO | - | - | - | - | - |
| Principal Officer | Ankush Paul | No 20, 2nd Floor, Alfa Center,Venugopal Swamy Layout Ring Road,Ejipura Main Road, Koramangala,Bengaluru,Karnataka 560047. | +919036141555 | support@blackaceresearch.com | Mon-Sat 9AM – 05 PM |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: - Click Here
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in